Frequently Asked Questions

Here are few Frequently Asked Questions.  In addition, you will find our painting, installation, and care instructions from the above links.

Should you require more assistance, please contact us at or 800-548-3336.

Frequently Asked Questions 

What is your Lead Time on Vinyl Shutters?
We attempt to ship as soon as possible on all orders.  Some orders will ship in 5-7 work days and some of the more custom vinyl products will take 9-10 work days to ship.  We do also offer an Express Production Program that will get your custom vinyl shutters produced and shipped in as little 48 hours.

What is your Lead Time on Wood Shutters and Composite Shutters?
We attempt to ship as soon as possible on all orders.  All Wood and Composite shutters are hand-made to order.  We ship in 30-35 days.  There is no Express Production Program available for our Wood and Composite shutter lines.

What is your Warranty?
Perfect Shutters offers a Limited Lifetime Warranty – Full Product Replacement.  Please see our Warranty section for all the information.

Can I get color samples? 
Color samples are available upon request.  We also have retail distributors that have samples in their showrooms.  To request color samples or find a retail distributor in your area,  use Contact Us page or contact our Customer Service Department, 800-548-3336,

How are your Vinyl Shutters made?
The parts for our Custom Vinyl Shutters are a combination of injection-molded and extruded.  The shutters are made with a multi-piece assembly, using electrostatically welding and stapling.  This process allows us to provide the most extensive selection of sizes, colors, and configurations.  Our Premier One-Piece Vinyl Shutters are 100% injection-molded.

Can I Custom Paint the custom exterior shutters?
We offer a paintable version of all our products, all you need to do is request color #049 – Paintable.  Our color-through products are not able to be painted.  There are products on the market that claim to be able to paint plastic shutters, but we have not done any testing to verify their claims.

I would like a custom color for my shutters, is that possible?
All Perfect Shutters Vinyl, Wood, and Composite Shutters can be custom painted.  We offer this process in-house for an additional fee.

Do the vinyl shutters have a wood grain finish?
Perfect Shutters Vinyl Products have a deep, true wood grain finish.

Can I use a different color for trim accessories than for the shutter panels?
This is a subjective question.  Beauty is in the eye of the beholder.  We have many customers that have used a different color for the trim accessories than for the panels.  The nice part about our product is that our process allows for us to use as many or as little colors as you prefer.

What type of surfaces can shutters be installed on?
Our Exterior Shutters can be installed on almost any type of surface using either our shutter spikes (vinyl) or shutter screws (metal, painted-head).  See all of our Installation Instructions.

What is the depth of your shutters?
They will vary a bit, but on average all Vinyl Shutters are 7/8” in depth.   We do offer a Country Style Shutter that is nearly 2” in depth.  Most Wood shutters are 1” in depth.

Can I order individual shutters?
We only sell in pairs of shutters.

How thick is the material used on your vinyl exterior shutters?
The material will vary anywhere from .090 to .110 mils depending on the product and the structural requirement of the product.

What sizes can you make wood and composite shutters in?
Perfect Shutters makes Wood Shutters and Composite Shutters in Widths of 10” and up, in ½” increments and in lengths of 20” and up, in ½” increments.

Is your product returnable?
Due to the custom nature of our products, shutters are not returnable.  If you should need help in figuring out how to measure, don’t understand the differences between products, or just want to talk about your decision before you purchase, please call us at 800-548-3336.

Do you install the shutters?
Perfect Shutters does not provide install services for our products.  As the customer, you will be responsible for home installation, via yourself or a general contractor.

Are your Vinyl Shutters operable?
Our Vinyl Shutters are decorative and are not operable.  These shutters must be fixed-mounted.  For traditional/functional shutters, you have to purchase our wood or composite shutters.  These shutters could be used as operable with the use of functional hardware.

Do your shutters come with operable louvers?
Perfect Shutters does not offer operable louvers.  Our louvered products come with fixed louvers.  All wood louver shutters can have a Faux Tilt Rod applied to them.

Do you ship internationally?
Yes, we ship all over the world.  Please contact us for shipping charges.

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